Shipping Policy

How Amrit Dhara packs and ships orders.

This policy applies to website orders for incense cones, sambrani cups, and product combinations shipped within India.

Last updated: 18 June 2026

Processing and dispatch

  • Orders are usually packed and dispatched within 2-4 working days after payment confirmation, subject to stock and batch readiness.
  • Festival periods, bulk orders, weather, courier constraints, or local production schedules can extend dispatch timelines.
  • Customers receive order confirmation and, where available, courier tracking details after dispatch.

Delivery

  • Delivery timelines depend on destination, courier coverage, and local conditions. Pan-India deliveries generally take a few working days after dispatch.
  • Please provide a complete address, phone number, and reachable delivery contact. Failed delivery caused by incorrect details may require additional shipping charges.
  • Amrit Dhara is not responsible for courier delays caused by weather, strikes, restrictions, incorrect addresses, or force majeure events.

Packaging and damage

  • Products are packed to protect ritual units during transit while keeping packaging practical and eco-conscious.
  • If an order arrives damaged, share photos of the outer package, inner packing, and product within 48 hours of delivery.
  • Verified damage cases are handled under the Refund & Cancellation Policy.